Shipping & Returns
Fast and Reliable Shipping for Your Event Needs
Eventchic understands the importance of timely delivery when it comes to event planning. We take pride in providing fast and reliable shipping services to ensure your products arrive at your doorstep promptly. Whether you need decorations for a birthday party, supplies for a corporate event, or essentials for a wedding, our shipping process is designed to meet your needs.
Shipping Options
Eventchic offers a variety of shipping options to cater to different requirements and budgets. We partner with trusted carriers, allowing you to choose between standard, expedited, and overnight shipping. The cost and estimated delivery time will be displayed at the checkout, allowing you to make an informed decision based on your event date and location.
Standard Shipping
Our standard shipping option is perfect for customers who are looking for cost-effective delivery without sacrificing quality. With reasonable rates and reliable tracking, you can expect your items to arrive within 3-5 business days within the continental United States. Please note that shipping times may vary for international orders and remote areas.
Expedited Shipping
If you need your event essentials sooner, we offer expedited shipping for faster delivery. With this option, your items will be prioritized and shipped using the most efficient method available. Expect your order to arrive within 2-3 business days within the United States, allowing you to plan your event with peace of mind.
Overnight Shipping
For those last-minute emergencies or time-sensitive events, we provide overnight shipping. This ensures that your products are delivered to your doorstep the next business day. Please ensure that you place your order before our cut-off time to ensure same-day processing and overnight delivery. Overnight shipping is available for select locations within the United States.
Returns and Refunds
While we strive to provide you with the highest quality products and services, we understand that sometimes returns are necessary. Eventchic offers a hassle-free returns policy to ensure your satisfaction.
Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Some items, such as perishable goods or personalized items, may not be eligible for return due to their nature. Please contact our customer support team for further assistance regarding specific product eligibility for returns.
Returns Process
- Contact our customer support team to initiate the returns process. Provide them with the necessary information, such as your order number, item details, and reason for return.
- Once your return request is approved, we will provide you with a return shipping label and instructions.
- Package your item securely and attach the return shipping label to the package.
- Drop off your package at the designated shipping location or schedule a pickup with the carrier.
- Once we receive and inspect your returned item, we will proceed with the refund process. Refunds will be issued to the original payment method used during the purchase.
Refunds
Upon approval of your return, we will initiate the refund process. The amount refunded will be equal to the purchase price of the returned item, excluding any shipping costs. Depending on your payment method and financial institution, it may take several business days for the refund to reflect in your account.
Customer Satisfaction Guarantee
At Eventchic, we are committed to your satisfaction. If you encounter any issues with your order, shipping, or returns process, please don't hesitate to contact our customer support team. We are here to assist you, provide solutions, and make your shopping experience truly enjoyable.
Thank you for choosing Eventchic as your go-to eCommerce & Shopping platform. We look forward to serving you and helping you create unforgettable events!
